No, we only sell products displayed on our website

Yes, you can request an item that’s sold out be restocked by contacting us and we will reach out when we restock.

All items that are not available are marked as sold.

Yes, you can. For further assistance on all bulk purchase, please contact us on 08134898943, 09078238300 or email us at sales@becokezue.com

You will receive an automated email confirming your order details.

Yes, you can cancel your order when it is in progress. Please note that orders in shipped status cannot be cancelled.

Within Anambra 1-3 working days

Outside Anambra 2-5 working days

If your order has not been delivered within the timescales for your area, contact us 

Items received as described cannot be returned. Refunds can only be made when an item is defective and the defect wasn’t clearly stated in the description. You can initiate a return or exchange within 7 days. When returning an item, ensure all seals, tags and accessories are left intact and the item is in its original packaging. We recommend that you keep the original carton and packaging material for a smooth and easy return. Get your refund or exchange within 24 hours when you drop off an item at our store.

We have invested heavily in securing our eCommerce site against any security threat. Your payment information is secured.

No, we don’t

No.

No, we currently only serve the Nigerian market.

Currently, we are only located in Onitsha. We however deliver to every state in Nigeria and have customers from all over Nigeria.

We are open physically between Tuesday – Saturday, typically from 9am. Please Click here for our opening hours. We can however assist you outside our opening hours via WhatsApp.